Firstly may I commend you on your accessibility and the friendliness at first point of contact. Your installation and ongoing support of the new system is excellent and I would have no hesitation in recommending DMR IT to others. Both you and your colleague make it easy to ask for help without making me feel a total dimwit!!
Highland Office Equipment has called upon DMR IT on a number of occasions to assist us with IT support. We have always found Danny and his team eager to support us and very professional to deal with. As DMR IT are usually supporting us with our clients, it is vital for Highland Office Equipment to use a company with the same values. DMR IT, like Highland Office Equipment, understand and deliver excellent customer service. We would have no hesitation in using DMR IT again in the future.
When we decided to upgrade our office software, we called DMR IT for their advice. Danny, came along to our office and chatted in a very easy to understand manner, about the options that would be available to us. He then went off and came back with several packages for us including new PC’s and printers along with the Sage 50 Accounts programme for all our office administration, including Banking, Invoicing and controlling our Purchases. Although, we are only a small business, he never made us feel as if our needs were unimportant, quite the opposite in fact he made the whole process of moving over from the old system to the new very easy and painless. He carried out the process of moving all the information from old to new in the evening, which caused no inconvenience to our day to day running of the business.
Once all the hardware and software were up and running, Danny was helpful whenever we came across a problem. The new system has proved to be the best thing we have done in years, it makes doing all the necessary accounting so much easier and less time consuming.
I would highly recommend using DMR IT for any of your IT requirements. We have continued to use DMR IT for all our IT requirements and could not wish for a more fast, efficient and friendly service.
We employed DMR IT to install Videoconferencing equipment in the Dental Training room in Stornoway.
The work also involved the recovery of old equipment and a rearrangement of power and data outlets within the room.
This was all done in a very efficient and tidy manner with the minimum of disruption. There was no impact on the day to day work going on in the building which was essential to us. They liaised with local Estates departments and organised the sub-contractors for the power ensuring that all the work was carried out to the correct industry standards.
Once the equipment was installed they undertook the training of the local staff on the equipment and its operation including simple fault finding.
I would certainly use DMR IT again and have no hesitation in recommending them as a very competent and reliable company to do business with.
DMR IT offers professional and expert advice and is extremely knowledgeable on latest and future releases of software and hardware products. The company offers a personal and friendly approach and responds rapidly to requests and enquiries. Maciver Consultancy Services Ltd now has an excellent network and robust backup setup thanks to DMR IT. I would highly recommend DMR IT Ltd and Maciver Consultancy Services Ltd would not use anyone other than DMR IT for its IT services.
DMR IT provide a friendly and personable service. We always deal with the same people, who have a good understanding of our business needs and we have built good relationships with them. DMR IT set up a new IT system for our office and provided us with advice on what would best suit our needs. They were also very helpful when we set up our website. Any IT issues have been dealt with quickly and professionally. Always available, reliable and answered emails quickly. Explained things to us in layman’s terms. I would definitely recommend DMR IT to others and would not hesitate to use their services again. We have been very happy with DMR IT’s services and I was particularly happy with the level of support I received when setting up our website.
Robust IT systems are vital to the effective working of our business. DMR IT are also now vital to the effective working of our business! Danny and his team have ensured that our systems are up to date and, most importantly, secure and backed up. Upgrading of our IT system was done with no disruption to our everyday working and when issues arise we always receive good advice on what to do and matters are dealt with quickly, ensuring the workings of the business are not unduly disrupted. I could not recommend DMR IT more to other businesses looking to ensure effective and secure IT systems.
We engaged the services of DMR IT to carry out a survey of our building and make recommendations with a view to installing WIFI throughout the building for the benefit of patients/ residents and their families. We were very impressed with the time and research carried out by Danny to establish the needs and also explain how the work would be carried out. The work was undertaken in a very unobtrusive manner taking cognisance of the working environment and ensuring that there was no disruption to the smooth running of the organisation. We would not hesitate to use the services of DMR IT again, should the need arise, and would be happy to recommend their services to other customers.